What To Do About Client Cancellations
Tim emailed me and asked what we do to decrease cancellations. Here is what I suggested:
Client cancellations are a thorn in our side too. I let our therapists know that there is a 25%-30% cancellation rate before I bring them on so they know what they are in for. We have tried a few things with varying success.
I ordered some
30 August, 2013