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Cancellations Tag

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3522834325_13bb9084b8_nTim emailed me and asked what we do to decrease cancellations. Here is what I suggested:

Client cancellations are a thorn in our side too. I let our therapists know that there is a 25%-30% cancellation rate before I bring them on so they know what they are in for. We have tried a few things with varying success.

I ordered some