025 Dillen Hartley, An OT With A PT Partner: Multiple Clinics Treating Adults and Kids

025 Dillen Hartley, An OT With A PT Partner: Multiple Clinics Treating Adults and Kids

Dillen Hartley is an Occupational Therapist and Co-Owner of Advanced Therapy Solutions in South Carolina.  He and his business partner currently operate 4 outpatient physical and occupational therapy clinics and are in the process of establishing their fifth.


Dillen is from South Africa and first came to the states as a travel therapist.  He received occupational therapy as a child which began his interest in becoming a therapist himself.


Dillen helped develop Fusion Web Clinic which is a pediatric EMR practice management system. He is a presenter for the certification course of Interactive Metronome and Interactive Listening Systems.  He is also co-owner of the Development Learning Institute which is a web based language, reading and learning program for children and parents.

What you will learn:

  • How his time working for other companies paid off when starting his own practice

  • How his business launched and acquired start- up money

  • How they performed their market analysis for their geographical area before they started their practice

  • How they transitioned from their full time jobs to private practice

  • How the business re-invented itself after 10 years

  • How important personal mentorship is

  • How the practice decreases therapist turnover

  • How to create a positive and healthy work atmosphere

  • How to market to a client once they are on the caseload

  • The different EMR’s they have used and what they use now

  • How they operate their billing

  • How they went from almost 20% cancellation rate to under 10%

  • How they market their practice – So many tips here

  • Books Dillen recommends


Advanced Therapy Solutions – Dillen’s Clinic Website

Dillen’s Linkedin Page

Fusion Web Clinic – The EMR that Dillen helped create

Medical Billing Center – Who Dillen uses to process and bill his claims

WebPT – Who Dillen’s Adult Clinics use for EMR

Other Billing Software they used



Books Dillen Recommends

Tribes by Seth Godin

The Dream Manager by Matthew Kelly

Books by Jim Collins

Jo Muirhead’s Spy School

Academy of Private Practice – Start, Run and Grow a Therapy Practice – Video Based Lessons and Downloadable Tools – Plus Consulting – Enrollment Only Happens 3 Times A Year

Ebook – A How to Manual for Starting and Running a Private Practice

Free Progress Note Template for Your Practice

Free Forms that Scott uses in his Clinics

Free Client Tracking Spreadsheet – How Scott keeps up with due dates, client information and so much more

FREE Ebook – What 150 Practice Owners Know – Get the Ebook by taking the survey – MUST have a private practice to take the survey

Podcast – Subscribe and leave a review on itunes

Podcast – Subscribe on Sticher for Android

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Facebook – Start a Therapy Practice Private Page


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